Please reach us at if you cannot find an answer to your question.
The Q Salon offers convenient and quick ways to schedule your appointment. Reserving a visit online is quick and easy, and you don't ever have to pick up your phone to schedule:
The FIRST is through this website, click on the "Book Appointment“ tab on any page, then simply select your professional or service choice and availability options; it will guide you from there. The booking website will guide you through the entire process which includes:
•click the "Appointments" link in the main menu tab
•select what professional stylist or kind of service you are requesting from the list
•choose your preferred date and time
•you will receive an immediate confirmation email or text and another 24 hours before your appointment.
The SECOND is by downloading the booking "Squire" App (which is prepay to book method) also, allows you to view your
appointment history, change, reschedule or cancel an appointment, conveniently from the app.
If you need to cancel your reservation, please give us a minimum of 24 hours notice prior to the scheduled appointment time to avoid service charges.
We allow a 10 minute grace period for late appointments. If you show up after 10 minutes of your appointment start time; you will be asked to reschedule and you will be charged a late fee of 50% of your scheduled service cost..
Unfortunately, we do not offer refunds for services. However, we can offer a re-service free of charge or a credit to be used at a later date. If you are not satisfied with your service, we must be notified within 5 days from the last service in order to receive the re-service free of charge or a credit. Please email our business manager at info@theqsalonandspa.com and we will return your email as soon as possible.
If you are not satisfied with your service, please email info@theqsalonandspa.com. We will offer you a re-service with the same stylist or another stylist/ barber of your choice. We must be notified of your dissatisfaction within 5 days from the last service in order for you to not be charged for a re-service.
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